user/{id}

Returns the user information associated with the email URL parameter – must be the same as the associated to the JWT.

Request example

GET - {{host}}/user/:email
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6...

Response example

{
    "user_id": 1182,
    "username": "john.doe",
    "email": "[email protected]",
    "name": "John",
    "surname": "Doe",
    "profile_img": "https://app.signature.tecalis.com/path/to/image.png",
    "document": "",
    "phone_id": null,
    "address_id": null,
    "company_id": 253,
    "zone_id": null,
    "invitations": 5,
    "zone_name": null,
    "locale": "en",
    "parent_id": null,
    "is_admin": 1,
    "is_company_owner": false,
    "is_agent": 0,
    "validated": 1,
    "num_operations": 10,
    "operations_id": "ehztf",
    "is_service_account": null,
    "is_superadmin": 0,
    "company_active": 1,
    "company_invited": null,
    "company_rol": null,
    "custom_from_email": "[email protected]",
    "custom_from_name_email": "John Doe via Tecalis Signature",
    "email_alias": "[email protected]",
    "num_connections": 23,
    "identity_allow_iframe_mode": 0,
    "is_api_user": 1,
    "blocked": null,
    "role_manually_set": null,
    "hubspotutk": "undefined",
    "hubspot_last_sync": null,
    "last_login": "2025-07-30 05:32:32",
    "google_tokens": null,
    "contact_phone": null,
    "customization_id": null,
    "profile_img_url": "https://app.signature.tecalis.com/path/to/image.png",
    "has_signature_password": true,
    "company": {
        "company_id": 253,
        "name": "Company Name SA",
        "address_id": null,
        "billing_name": "",
        "billing_document": "",
        "billing_address": "",
        "root_user_id": null,
        "contact_email": null,
        "contract_identifier": "[email protected]",
        "unlimited_company": null,
        "show_admin": 0,
        "name_custom": "",
        "email_custom": "",
        "color_custom": "#6f42c1",
        "logo_custom": "11356710268820a932fbcf4.26760135.png",
        "footer": "",
        "custom_from_email": null,
        "custom_from_name_email": null,
        "logo_footer": "31287596668820a932fa750.27523254.png",
        "color2_custom": "#6610f2",
        "hide_trust_msg_receiver": 0,
        "hide_footer": 0,
        "disable_expiration_emails": 1,
        "blocked": null,
        "billing_id_cuenta": 8382,
        "sign_notifications": 0,
        "signed_copies": [],
        "identity_request_location": 1,
        "global_reminder": null,
        "use_mysqlsearch": 1,
        "use_front_life_proof": null,
        "requested_on_demand_signatures": 0,
        "show_sender_email_sign_proccess": 0,
        "show_company_email": 1,
        "show_signup": 0,
        "free": 0,
        "audit_postpone_callback": 0,
        "use_new_kyc_index": 1,
        "callback_with_signed_files": 0,
        "custom_sms_from": null,
        "is_postpay": 0,
        "show_policy_check_1": 0,
        "custom_checks": [],
        "show_policy_check_2": 0,
        "aml_pep": null,
        "identity_show_policy_checks": 0,
        "identity_custom_checks": [],
        "disable_download_while_signing": null,
        "allow_multi_sign": 0,
        "liveness2": 1,
        "address": null
    },
    "phone": null,
    "banners_dismissed": [
        {}
    ],
    "customization": null
}